Terms of Service

1. Acceptance of These Terms

These Terms of Service (the “Terms”) govern your access to and use of the mlivazroq website (the “Site”) and its educational materials related to selling tennis apparel and sportswear. By browsing the Site, submitting a form, or otherwise using the Site, you agree to be bound by these Terms.

If you do not agree, do not use the Site. These Terms incorporate by reference our Privacy Policy and our Cookie Policy, which explain how we handle personal data and cookies.

You must be at least 16 years old to use this Site. If you are under 18, you should use the Site under the supervision of a parent or legal guardian who agrees to these Terms.

2. About Us

The Site is operated by Mlivazroq Education Ltd (“mlivazroq”, “we”, “us”, “our”). Our registered contact details are:

• Legal entity: Mlivazroq Education Ltd
• Company Registration Number: 488215365
• Address: 119 Salisbury Road, Downend, Bristol BS16 5RP, United Kingdom
• Email: [email protected]
• Phone: +44 117 970 6148

3. Service Description

mlivazroq provides educational content about tennis apparel and sportswear sales. The content may include, for example: product knowledge training (materials, fit, care labels), customer communication guidance, retail sales strategy, inventory basics, and online store management concepts (such as variant naming, size chart language, returns messaging, and basic conversion event review).

The Site and its content are provided on an “as is” and “as available” basis. We may change, add, remove, or discontinue any part of the Site at any time, including course descriptions, pages, or forms, without notice.

4. Educational Nature; No Professional Advice

The Site is for general educational purposes. It does not provide legal, tax, accounting, financial, or other professional advice. You are responsible for your own business decisions, compliance obligations, customer communications, and store operations.

Any examples involving pricing, merchandising, returns, marketing, or inventory are educational scenarios. They may not be appropriate for your circumstances, brand guidelines, jurisdiction, or platform rules. Results vary based on factors such as product range, seasonality, demand, competition, and execution.

5. Acceptable Use

You agree to use the Site lawfully and respectfully. You must not:

• Use the Site in any way that violates applicable laws or regulations.
• Provide false or misleading information in forms, including impersonating another person or misrepresenting your affiliation.
• Attempt to access, probe, or test the vulnerability of any system or network, or bypass any security or authentication measures.
• Use automated means to scrape, crawl, harvest, or collect content or data from the Site without our prior written consent.
• Interfere with or disrupt the Site, servers, or networks, including by transmitting malware, spam, or harmful code.
• Use the Site to send unsolicited communications or promotional messages, or to facilitate phishing or fraud.
• Access the Site from sanctioned territories or in violation of export controls that apply to you.

We may suspend or restrict access to the Site if we reasonably believe you are violating these Terms or creating risk for the Site, our users, or third parties.

6. Intellectual Property

All content on the Site, including text, layouts, course descriptions, checklists, templates, and site design elements, is owned by or licensed to Mlivazroq Education Ltd and is protected by copyright, trademark, and other intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your personal, non-commercial educational purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Site without our prior written permission.

7. Third-Party Services and Links

The Site may reference third-party platforms, tools, or services commonly used in retail and e-commerce. Any such references are for educational context. We do not control third-party services, and we are not responsible for their content, availability, security, or policies.

If the Site contains links to third-party websites, those links are provided for convenience. Accessing third-party websites is at your own risk and subject to the third party’s terms and privacy practices.

8. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all content are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. We do not warrant that the Site will be uninterrupted, error-free, secure, or free from harmful components.

We do not warrant the accuracy, completeness, or usefulness of any educational materials on the Site. You are responsible for verifying information and adapting it to your own products, policies, and operational context.

9. Limitation of Liability

To the fullest extent permitted by law, Mlivazroq Education Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, goodwill, data, or business opportunities, arising out of or related to your use of (or inability to use) the Site.

To the extent liability cannot be excluded, our total liability for all claims arising out of or related to the Site will be limited to the greater of (a) the amount you paid to us in the 12 months before the event giving rise to the claim, or (b) £100.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be limited or excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless Mlivazroq Education Ltd, its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of the Site, (b) your breach of these Terms, or (c) your violation of any law or third-party rights.

11. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including events such as natural disasters, acts of government, war, terrorism, pandemics, labour disputes, internet outages, cyberattacks, or failures of hosting, cloud, or telecommunications providers.

12. International Use

The Site is operated from the United Kingdom. We make no representation that the Site is appropriate or available for use in all locations. If you access the Site from outside the United Kingdom, you do so at your own initiative and are responsible for compliance with local laws.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Subject to any mandatory consumer protection rules that apply to you, the courts of London, England, will have exclusive jurisdiction to resolve disputes arising out of or relating to these Terms or the Site.

If you are a consumer resident in the European Economic Area or the United Kingdom, you may also have the right to bring proceedings in your country of residence, where required by applicable consumer law.

14. Dispute Resolution

Before filing a formal claim, you agree to contact us and provide a brief description of the issue and your requested resolution. We will attempt to resolve disputes informally within 30 days of receiving your notice.

If a dispute is not resolved informally, either party may pursue available remedies as described in the governing law section above.

15. Termination

We may suspend or terminate your access to the Site at any time if we believe you have violated these Terms, created security risk, or engaged in unlawful conduct. Upon termination, the licence granted to you to use the Site will end.

Sections that by their nature should survive termination will survive, including: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law and Jurisdiction.

16. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Mlivazroq Education Ltd regarding your use of the Site and supersede any prior agreements or understandings on the subject.

18. Assignment

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, reorganisation, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. No Waiver

Our failure to enforce any provision of these Terms will not be considered a waiver of our right to enforce that provision later.

20. Modifications to These Terms

We may update these Terms from time to time. Changes will be effective 14 days after posting the updated Terms on this page, unless a change is required by law to take effect sooner. The “Last Updated” date above indicates when these Terms were last revised.

21. Electronic Communications

By using the Site and communicating with us electronically, you consent to receive communications from us electronically. You agree that notices and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

22. Contact

For questions about these Terms, contact:

• Mlivazroq Education Ltd
• 119 Salisbury Road, Downend, Bristol BS16 5RP, United Kingdom
• Email: [email protected]
• Phone: +44 117 970 6148